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Technical Communication: Technical communication can best be defined as describing the know-how on software, hardware, authoring tools, technologies, and such topics. The writing should be clear, direct, accurate, and adequate. The chief purpose of technical information is to communicate in the language of those who do not want a language to cherish but the information. Even if English may the medium of communication, information should dominate the language.

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Authoring Tools: There are several authoring tools such as Adobe FrameMaker, ArborText, Author-it, ClickHelp, MadCap Flare, oXygen, Help & Manual to develop product documentation. Their main aim is to develop structured writing (DITA). Structured writing maintains the information block as functional and purposeful.

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Language: Although English is the first language in which product documentation is written all over the world, localization of late has been the most preferred way to make the product documentation available for the audience in other languages. Documentation/Help in local languages boosts sales. This has made the technical writers rethink on the usage of the English language. Therefore, English used in technical information must be simple and in controlled language to help the audience of both native and non-native speakers understand the information at first read.

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UI String Messages & Error Messages: It is the job of technical writers to write UI string messages and error messages on software. In this area, the messages should be helpful than explanatory.

Collateral Writing: There is a pack of collateral writing materials that technical writers create such as datasheet, feature fact sheets, FAQ, blogs, and such other materials.

Better Document is a platform that promotes technical writing profession helping authors improve on writing process, technical communication, authoring tools and much more.

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